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Privacy Policy

Last update: September 16, 2025

This information is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and Legislative Decree 196/2003 as amended by Legislative Decree. 101/2018.

Data Controller:
Synergic Italiana Srl
Via della Tecnica, 23 – 40068 San Lazzaro di Savena (BO) – Italy
E-mail: info@synergicitaliana.com

Types of data collected

The site can collect:

  • Personal and contact information (first name, last name, e-mail, telephone).
  • Browsing data (IP address, browser type, access log).
  • Cookies and similar technologies (see dedicated section).
  • Data entered in contact forms.

Submitted Cookies

Google Analytics 4

This site uses Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited. GA4 collects data in aggregate form about site usage for statistical purposes.
IP address anonymization has been activated: this means that users’ IP addresses are truncated within the European Union before being transmitted to Google. In this way, it is not possible to directly identify the individual visitor.
The data collected by GA4 may include information about the device, browser, browsing behavior (pages visited, dwell time, interactions), but does not allow direct identification of the user.
The “User-ID” feature is not used.

Cloudflare Turnstile

This site uses Cloudflare Turnstile, a service provided by Cloudflare, Inc. with headquarters in the United States and offices in the European Union, to protect contact forms from spam and automated traffic (bots).
Turnstile collects some technical information about your device and browsing activity (e.g. IP address, user agent, session duration, browser behavior) solely for security and abuse prevention purposes.
Unlike Google reCAPTCHA, Turnstile does not use the collected data for advertising or profiling purposes and does not store marketing cookies on the user’s device.
Cloudflare’s processing of data is done in compliance with the GDPR and the principles of minimization and security.
More information is available in Cloudflare’s Privacy Policy.

Purpose and legal basis for processing

Personal data are processed for:

  • Responding to requests for information or quotes (legal basis: execution of pre-contractual measures).
  • Execution of contracts and order management (legal basis: contract).
  • Legal and tax compliance (legal basis: legal obligation).
  • Sending commercial communications about similar products/services (legal basis: legitimate interest, unless opposed).
  • Sending newsletters and promotions (legal basis: consent).
  • Statistical analysis and site improvement (legal basis: consent for analytical/profiling cookies).

Mode of treatment

Data are processed using computer and paper-based tools, taking appropriate measures to ensure their security and confidentiality.

Data recipients

Data may be disclosed to:

  • Consultants and professionals (e.g., tax, legal).
  • IT service providers and hosting.
  • Third party technical service providers (e.g., site maintenance, payment systems).
  • Subjects to whom disclosure is imposed by legal requirements.

There is no provision for dissemination to unspecified individuals.

Data retention

Personal data are kept for the time strictly necessary to pursue the stated purposes.

  • Contact data: maximum 24 months since last interaction.
  • Contractual and fiscal data: 10 years (legal requirement).
  • Cookies: according to the durations indicated in the cookie banner.

Extra-EU data transfer

Some services (e.g., Google, Meta) may involve data transfers to countries outside the EU. In these cases, the transfer takes place on the basis of adequacy decisions or standard contractual clauses (Art. 44 ff. GDPR).

Cookies and tracking technologies

The site uses technical, analytical and, with prior consent, profiling and third-party cookies.
For more information, please refer to the dedicated Cookie Policy.

Rights of the data subject

Users have the right to:

  • access their data;
  • Request their rectification or cancellation;
  • Limit or object to processing;
  • Request data portability;
  • Revoke consent at any time.

Requests should be sent to: info@synergicitaliana.com

Links to sites and social networks

The site may contain links to social networks and external sites (Facebook, Instagram, YouTube, LinkedIn, etc.).
These entities operate as autonomous data controllers and may install third-party cookies. Please consult the relevant privacy policies.

Security

We take appropriate technical and organizational measures to protect the personal data processed. However, no Internet transmission is ever 100% secure.

Certifications

materassi certificati ce
Class 1 medical devices
materassi igienici e trattamento sanitario permanente
Products for healthcare use
Prodotti con reazione al fuoco omologati in classi 1 IM
Products with fire reaction approved in class 1 IM by the Ministry of the Interior of the Italian Republic
materassi latex free senza lattice
Certified Latex-Free Products
Requisiti prestazionali certificati
Mattresses with performance requirements certified to UNI 10707
materassi e prodotti ergonomici certificati
Ergonomic mattresses and pillows certified in the biomedical area
Azienda certificata iso 9001:2008 Azienda certificata iso 9001:2008
Certified ISO 13485 Medical Device Manufacturer
ISO 9001 Certified Company
ISO 14064 Certified Company